Privacy Policy

Wishopee Privacy Policy

1. Introduction

Wishopee is committed to protecting the privacy of its users. This privacy policy explains how we collect, use and share your personal information. It applies to all users of the Wishopee website and mobile applications.

2. What personal information do we collect?

We may collect the following information from you:

• Information you provide to us:
  • Name, first name, email address, postal address, telephone number, date of birth, password.
  • Payment information, such as your credit or debit card number.
  • Content you post on our website or mobile applications, such as product reviews or photos.
• Information collected automatically:
  • IP address, browser type, operating system, pages visited on our website or mobile applications, dates and times of your visits.
  • Information about the devices you use to access our website or mobile applications, such as device type, operating system and unique device identifier.

3. How do we use your personal information?

We use your personal information to:

• Providing and improving our services:
  • Process your orders and deliver the products you have purchased.
  • Contact you if there is a problem with your order.
  • Recommend products that may interest you.
  • Personalize your experience on our website and mobile applications.
• Managing our relationship with you:
  • Send you newsletters and promotional offers.
  • Answer your questions and requests for information.
  • Conduct satisfaction surveys.
• Comply with our legal and regulatory obligations:
  • Prevent fraud and cybercrime.
  • Manage disputes and claims.

4. Who do we share your personal information with?

We may share your personal information with:

• Our service providers:
  • Transport companies to deliver your orders.
  • Payment companies to process your transactions.
  • Marketing service providers to send you newsletters and promotional offers.
• Legal authorities:
  • If we are required to do so by law or by court order.
  • To protect our rights and interests.

5. Your rights

You have certain rights over your personal information, including:

• The right of access: You can ask us to confirm whether we are processing your personal information and, if so, to access it and receive certain information about it.
• The right of rectification: You can ask us to correct your personal information if it is inaccurate or incomplete.
• The right to erasure: You can ask us to delete your personal information in certain circumstances.
• The right to restriction of processing: You can ask us to restrict the processing of your personal information in certain cases.
• The right to object to processing: You can object to the processing of your personal information in certain cases.
• The right to data portability: You can ask us to provide you with your personal information in a structured, commonly used and machine-readable format, and transmit them to a other data controller in some cases.

6. How to contact us?

If you have any questions or requests regarding this Privacy Policy, you can contact us by email at the following address: contact@wishopee.com

7. Changes to the Privacy Policy

We may change this Privacy Policy at any time. The most recent version of the Privacy Policy will always be posted on our website.

8. Date of last update

This privacy policy was last updated on 2023-11-14.